While the remote screen viewing feature is rock solid on iPhones, the connection seems to be lost very frequently on iPad devices. The device details that the program displays has helped me correct issues that users don't even know they have and suggest updates that users don't even realize that they lack. It works well and maintains a solid, unfaltering connection even when our available alternatives (Zoom, Teams, Skype for Business, Quick Assist for Windows 10) fail. It is rock solid for screen viewing on iPhone, and is really easy to get a user into a support session. I really like how it allows full control over computers and Android devices. I love how easy this program is to use across many device platforms - Windows, Mac, iOS, and Android. Several of my users have started using it with their own family and friends once they saw how easy the program is to set up and use. Kommentare: I highly recommend TeamViewer - I had recommended it to several counterparts at peer firms, and have started to use the personal version with my own computers. The support is bad, they are slow to respond and they respond generically. So you have a version confusion on the clients, and the older version doesn't access the newer host. It used to be great, but as the billing model went from perpetual license to subscription, they try to force you to use the latest version to force you to subscribe. Great for remote support, copying or sending files and chatting with the customer without the phone. You just send the link to the customer, receive the access data and that's it. It's fast, in the portable version it's easy to use and doesn't require bureaucracy. How to trust a supplier who acts this way? Result: after a decade of using temviewer we are moving to anydesk and khelpdesk. So you bought perpetual and now it's dead, you're forced to sign. Then this year they start pushing to go to 15, but they don't upgrade the perpetual license. But in forced 13 you can't customize the host. They do forced upgrade to version 13 and it doesn't work anymore to 8. But with the change in the form of licensing, and with the popularization - each person having a different type of license, the problems started. We also use text chat a lot, but it's so unobtrusive that the customer on the other end often ignores the messages, so you end up using the notepad to highlight and draw attention. Kommentare: We use it to serve the customer, solve problems on the remote screen, search for diagnostic files and return corrected files. You might need to install the latest version on all devices for the best experience. Sometimes the other computer becomes unresponsive and you have to disconnect and reconnect again to restore functioning. Teamviewer slow down the functioning of computers with low processing speed and low storage space. Therefore, clients can see what you are doing on their computer remotely and can learn how to do it or how to fix a problem if it arises again in the future. It gives full control of the device and allows you to perform any task, including downloading and installing software, troubleshooting, or changing the device settings. You only need to share the security ID to stablish instant and secure connection. I like TeamViewer because of its ability to connect with any device remotely as long as it is installed on both devices and they have a stable internet connection. It helps us save time and avoid transport costs. Since TeamViewer is easy to use, they are quick to learn and they are usually pleased with our services. TeamViewer allows us to access their devices and help them at a small fee. Some clients learn certain procedures using online resources but contact us when they encounter problems. Kommentare: We design websites, write content, and publish content for our clients.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |